Arm your sales team with the deep customer, market, and social media insights they need to make a positive impact in every deal – with sales software from Digitacc. Zero in on the most valuable accounts, operate as a team with easy collaboration tools, and proactively monitor and improve sales performance.
Make the leap from tactical to strategic selling for increased profitability – with our sales solutions. Develop a deeper understanding of customer needs, source the best experts and content to close deals, and tap into big data to anticipate trends ahead of the competition.
Power your sales people to make a positive impact on every deal – with collaboration, insight, and agility from sales software. Serve customers who are better informed than ever before – with sales software designed for the way you sell today – no matter the size of your business.
Find the status of all recent customer interactions anytime, anywhere. Leverage this finger-tip access to streamline sales accounts from end to end.
Ensure that your most important customers are covered by your best sales representatives – for optimal team performance.
Integrate seamlessly with back-end financial and accounts receivable processes to generate invoices, process payments, credit returns, and process claims.
Align the goals of individual sales professionals with those of the organization through various means of incentive compensation.
Keep pace with your business's growth and performance – thanks to sales analytics that help you forecast revenue and plan as accurately as possible.
Digitacc POS supports your business whether you operate a single point of sale or many points of sale across multiple locations and is fully compatible with industry leading hardware. Whether your business transacts from a single PC or via a network of retail terminals, Digitacc POS is fully scalable to meet your needs.
Digitacc POS is an electronic point of sale system functionality rich and easy to use. It plays an active part in increasing customer satisfaction by performing quick, accurate and secure transactions. There’s no need to keep your customers waiting; they can pay by cash, cheque, on account, voucher, etc. in part or full payment, and use a mix of payment methods or currencies to settle a transaction. The software handles electronic funds transfer; prints cheques; provides clear, itemized receipts; and manages exchanges and refunds. It supports gift card loyalty schemes and can also capture customers’ postcodes. Items can be quickly corrected, removed and edited within a transaction. All transactions can be printed and stored in case of subsequent queries.
Digitacc POS easily adapts to the way you operate your day-to-day business. It can be customized to reflect your unique processes and adopts the terminology and look and feel you require.
The screen can be customized to reflect the characteristics of a multitude of specific retail types, making it work the way you need to operate. So a point of sale at a visitor attraction can prompt for and record a Gift Aid donation. Alternatively, a point of sale at a paint shop offering a color match service can prompt the operator for the details of the tint used in the paint mix process.
In-built trade counter capability means customer-specific pricing, such as trade or public pricing, can be applied, eliminating the need for dedicated terminals. The information is shared from the sales ledger and pricing matrices in the back office software. This enables, for example, a timber merchant selling to trade and public to conduct all payment transactions on all points of sale.
To promote sales you can apply discounts at product level and transaction level, as you wish. This supports promotions and multi-buys such as 3 for 2, and buy 1 get 1 free; thereby delivering flexibility and customer service, whilst reducing operator intervention by automating the process. Full details are recorded on the receipt, reinforcing the value for money message.
Digitacc POS offers flexibility to the customer by supporting a mix of payment methods that may be used to settle a transaction. Customers can pay with a mixture of vouchers and cash, credit card, etc. All credit/debit card payments can be processed via integration with major card clearing systems for fast and secure processing.
Each operator can be allocated a unique ID and access levels, allowing them to operate within Pre-defined parameters. This provides you with the peace of mind that the system has the necessary security and business control whilst enabling tracking and reporting per operator. Security levels means that junior staff can be restricted to certain transactions, leaving more sensitive transactions, such as refunds, to be authorized and done by supervisors.
Digitacc POS fully supports layaways, to help staff provide seamless service during transactions e.g. where customers add items or change their minds. Where a point of sale is set so that staff cannot void transactions, they can lay the transaction away for later recall and void by the manager.
All customer transactions are recorded electronically, removing the need for paper journal rolls and providing a paperless history and audit of transactions. The software provides the ability to drill-down to investigate queries such as no-sale transactions and discounts. Digitacc Point of Sale will automatically recover transactions in the rare event of a power failure or other outage.
Flexible product entry means staff can type directly onto the keyboard, scan bar codes, press pre-set keys or touch the appropriate key on-screen, as you prefer. When looking for a product in the system, an operator can search by analysis category, product group, partial stock code description and key words. We’ve made it as easy as possible for operators to locate products. For example, an operator in a station can locate a specific product such as colored paper by entering the word ‘blue’ into the product search function.
Each point of sale can produce end of day/end of session reports providing a summary of takings, category sales, time analysis, operator activity and promotions applied. This assists with end of day reconciliation and provides detailed analysis of the day’s takings. You can even run a Profit & Loss report on an individual point of sale, location, activity or product type.
Integration with electronic funds transfer solutions delivers fast and secure processing of customer card payments. Password-protected user access and authorization levels for different transactions support your own security procedures to help safeguard your business. Continuous trading and auto-recovery are vital to your business. You must be able to trade in the unlikely event that the link to the back office is lost. After a power failure, your Digitacc POS will recover and display the transaction at the point of failure, once the power is restored.
Contact us for further details or demo
